Returns & Shipping
We're very happy to offer refunds and exchanges on items that might not fit or that you might not like. We supply you with a return address on our delivery label where you can send the returns and once inspected we will issue the refund or send out a new order.
Our return address has changed recently and to avoid any confusion it is below.
Kwack Golf C/O Orchard Distribution
17A Concession Rd
Culloville
Newry
Co. Down
BT35 9AR
NORTHERN IRELAND
Please ensure you mark the delivery down to NORTHERN IRELAND rather than just Ireland, anything marked as Ireland may cause delays.
Once you've packed it up and please shoot us over an email, info@kwackgolf.com to tell us what you're looking to return.
We ask that this is done within 14 days and that you cover the shipping back to us and we'll take care of the rest.
If you are returning from outside the EU, please ensure you mark the shipment as a return so that duties and taxes aren't charged. Incorrectly marked returns will not be accepted or paid for.